Privacy Policy

Last updated 23 August 2026 · LeadsLockedIn is operated by Casting Karma LLC.

1 · Who this covers

This policy explains what we do with information about you, our customer. It also explains our handling of the carrier business data we supply.

2 · What we collect about you

• Account details — name, work email, agency name, and an encrypted password. Authentication is handled by Clerk; we never see or store your password.
• Preferences — the states, fleet sizes and cargo types you choose.
• Transactions — which leads you unlocked, when, and the amount. Card details are handled by Stripe and never reach our servers.
• Technical data — basic logs needed to run and secure the service.

3 · How we use it

To run your account, match leads to your preferences, take payment, send service email (receipts, security codes, account changes) and — if you have opted in — new-lead alerts and a weekly summary. Receipts and security messages are essential to the service and cannot be switched off.

We do not sell your personal information, and we do not share your identity with carriers or other customers. The activity feed shows recent claims in anonymised form only; it never reveals who unlocked a lead.

4 · Carrier data

The carrier information we supply is business contact data drawn from public federal records published by FMCSA, together with third-party verification. It relates to commercial entities in a business capacity. If a carrier believes their record is wrong, they should correct it with FMCSA, whose record we mirror; write to us and we will remove it from our board.

5 · Who we share with

Only the providers needed to operate the service: Clerk (authentication), Neon (database), Cloudflare (hosting), Stripe (payments) and our email provider. Each processes data on our instructions. We may disclose information where legally required.

6 · Retention

Account and transaction records are kept while your account is open and for as long as needed afterwards for tax and legal purposes. Unclaimed leads are retired automatically, by default within 7 days.

7 · Your rights

You can view and correct your details, change your email, and set notification preferences in My Account. To request a copy of your data or its deletion, email us. Depending on where you live you may have additional rights under laws such as the CCPA; we honour them regardless of location.

8 · Security

Data is encrypted in transit and at rest. Passwords are managed by Clerk and screened against known breach databases. Payment card data never touches our servers.

Contact

Questions about this document: [email protected]